Introducing the League of Information Assistants (LIA)
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In November 2013, the DLSU Libraries launched the League of Information Assistants (LIA) , virtual subject librarians of different satellite libraries or sections of the Learning Commons. Library patrons may connect with LIA for real time online help for discipline - and course-specific research assistance during library opening hours. Through chat reference facility, LIA answers ready-reference and research questions and provides online bibliographic and technology instruction. As such, LIA will not answer questions related to: (a) computer configuration, maintenance, and troubleshooting; (b) provision of investment, legal, or medical advice; (c) tutoring or homework help; and, (d) job interview preparation.