Introducing the League of Information Assistants (LIA)

In November 2013, the DLSU Libraries launched the League of Information Assistants (LIA), virtual subject librarians of different satellite libraries or sections of the Learning Commons. Library patrons may connect with LIA  for real time online help for discipline - and course-specific research assistance during library opening hours. Through chat reference facility, LIA answers ready-reference and research questions and provides online bibliographic and technology instruction. As such, LIA will not answer questions related to: (a) computer configuration, maintenance, and troubleshooting; (b) provision of investment, legal, or medical advice; (c) tutoring or homework help; and, (d) job interview preparation.

Aside from LORA (Library Online Reference Assistant) and TOM (Technician-on-the-Move), the following reference assistants complete the league:

LIA Name and Avatar
Archives Reference Assistant
Queries relating to Archives collection
Monday to Friday, 7AM to 8PM
Saturday, 8AM to 5PM
American Studies Reference Assistant
Queries relating to American Studies
Monday to Friday, 8AM to 5PM
Corporate Reference Assistant
Queries relating to Business Studies and Economics collection
Monday to Friday, 12NN to8PM
Education Reference Assistant
Queries relating to Education collection
Monday to Friday, 12NN to8PM
Kids Reference Assistant
Queries relating to  K-12 Library collection
Monday to Friday, 8AM to 5PM
Legal Reference Assistant
Queries relating to Legal Research and Law collection
Monday to Friday, 9AM to 6PM

Science and Technology Reference Assistant
Queries relating to Science and Technology collection
Monday to Friday, 8AM to 6PM
Saturday, 8AM to 12NN

 To chat with any of the LIA, follow these simple steps:
  1. Go to
  2. Click "AskLORA"
  3. Then, click "Connect with Your Subject Librarian"
  4. Select the appropriate chat button.
As the DLSU Libraries continues to expand its reference services, LIA promises to help students, faculty and staff find their ways as they hone their information literacy skills and become independent lifelong learners.