Introducing the League of Information Assistants (LIA)
In November 2013, the DLSU Libraries launched the League of Information Assistants (LIA), virtual subject librarians of different satellite libraries or sections of the Learning Commons. Library patrons may connect with LIA for real time online help for discipline - and course-specific research assistance during library opening hours. Through chat reference facility, LIA answers ready-reference and research questions and provides online bibliographic and technology instruction. As such, LIA will not answer questions related to: (a) computer configuration, maintenance, and troubleshooting; (b) provision of investment, legal, or medical advice; (c) tutoring or homework help; and, (d) job interview preparation.
Aside from LORA (Library Online Reference Assistant) and TOM (Technician-on-the-Move), the following reference assistants complete the league:
LIA Name and Avatar
|
Acronym
|
Specialization
|
Availability
|
Archives Reference Assistant
|
ARA
|
Queries relating to Archives collection
|
Monday to Friday, 7AM to 8PM
Saturday, 8AM to 5PM
|
American Studies Reference Assistant
|
ASRA
|
Queries relating to American Studies
|
Monday to Friday, 8AM to 5PM
|
Corporate Reference Assistant
|
CORA
|
Queries relating to Business Studies and Economics collection
|
Monday to Friday, 12NN to8PM
|
Education Reference Assistant
|
EDRA
|
Queries relating to Education collection
|
Monday to Friday, 12NN to8PM
|
Kids Reference Assistant
|
KiRA
|
Queries relating to K-12 Library collection
|
Monday to Friday, 8AM to 5PM
|
Legal Reference Assistant
|
LeRA
|
Queries relating to Legal Research and Law collection
|
Monday to Friday, 9AM to 6PM
|
Science and Technology Reference Assistant
|
SciTRA
|
Queries relating to Science and Technology collection
|
Monday to Friday, 8AM to 6PM
Saturday, 8AM to 12NN
|
To chat with any of the LIA, follow these simple steps:
- Go to www.dlsu.edu.ph/library
- Click "AskLORA"
- Then, click "Connect with Your Subject Librarian"
- Select the appropriate chat button.
As the DLSU Libraries continues to expand its reference services, LIA promises to help students, faculty and staff find their ways as they hone their information literacy skills and become independent lifelong learners.